I initially decided to check out Kelly Ford becaus...

I initially decided to check out Kelly Ford because of a recommendation from a friend of mine. I started out by pricing out a few options online and then seeing what they could do for me when I got to the store.

Honestly, I assumed I was looking for too much in a vehicle and knew there would be some compromises, especially because my main concern was budget. I also assumed this first trip would be informational and educational, but the start of a long process.

Upon getting to the dealership, John was able to look at the printouts of cars and said he would absolutely work on crunching the numbers.....but he actually just found an Explorer Sport that I should definitely check out.

Now, the Explorer Sport wasn't even on my radar, but it was the color I wanted, way more features than I assumed I could get, and it had 28 miles on it. I was blown away.

Before I even got back to the dealership from the test drive, they had run the numbers, and it was well within my max budget. They then factored in my trade-in and I was sold. John was unbelievably professional, worked very hard to get me into the car of my dreams, and I felt like he was actually on my side of the conversation. You could tell he was as excited for me as I was about getting that truck.

When I went to pick it up, Jim Blatchford, Lee Moss, and John Celesk worked incredibly hard to make sure my insurance company got them the information they needed so I could drive away with it that night. It wasn't easy but they made multiple calls to ensure things went smoothly. Jim went over all the options on the lease, made it a breeze to get through the paperwork, and I was in and out within 30 min.

Lee then took me on a 45 minute tour of the new car I just bought. Every single feature, every screen, made himself available any time I had questions, and I truly felt as though I was absolutely his priority during the time we spent together.

I can't stress enough how important this experience was to me. The last time I bought a car I ended up hating the process, and to receive this experience at Kelly Ford with John, Jim, and Lee...I will never shop anywhere else.