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Aine Heavey

3 years ago

Awful experience. Purchased a phone 5th December f...

Awful experience. Purchased a phone 5th December for Christmas. Very unlikely to receive it on time at this rate. After paying for delivery in 3-5 working days we've been waiting since then . Only to be told in the meantime that they didn't have it in the colour selected! Very bad customer service. Had been told after the delay and non delivery that it would be finally here 100% before Xmas. Response very poor
Tracking number not working. They are saying they have lots of issues with lots of missing tracking numbers. Ridiculous and frustrating. Taking money for stock they do not have then not delivering anything! Avoid avoid avoid!

In response to your reply re: tracking you did email to say 'departed' on 16th of December. Today is 23rd of December and still no phone and as you will see from screenshots of emails I have sent to you the tracking number is not working.

I am convinced all of the positive reviews on your website appearing very recently are fake. Because all I see here are negative feedback

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