I

IAM CARRY
Review of Paramus Honda

3 years ago

I went to buy a car at DCH PARAMUS HONDA in the la...

I went to buy a car at DCH PARAMUS HONDA in the last week of June. I was around 6 pm. I met a salesman standing outside to my demise I went with him. From the first hour with this guy I knew something wasn't wrong he was not knowledgeable and he appears highly annoyed when asked about questions with regards to pricing.I selected a car. Before I signed I wanted to know what I am signing for . I asked him to explained the paperwork. He asked me to sign the paper and his sales manager will explain everything in detail to me.Before that I was just curious and asked him about the pricing difference between least and purchase before I know it he prepared lease paperwork and was giving me to sign. I explained to him that I ONLY want to know the difference. He responded I know and by the time I realized he went for his manager to have me sign lease paperwork. I had to make it known I again that I dint want to lease a car .I was only asking to see if that option is better than buying. Things started to get suspicious when the salesman brought me a displayed paper saying the car doesn't have a warrantee. and it is as is, I asked him about that when I first saw the car he told me that it has 90 day warrantee. He then proceed to tell me that it doesn't mean anything but I should still sign on the paper that said no warranted as is. I refused he said OK. When I went to sign the paper with the manager as the last step he explained what I asked instead he spend the entire time convincing me I had a good deal.I was under the impression that the services he was telling me about came with the car. I dint know they were unauthorized ad on for thousands of dollars. I left the dealership after 10pm. The car want cleaned as promised.I called and instead of telling me the detail center was closed at such late hour of the nigh the manager and sales person told me it was done. I know for a fact that it wast because the same spots on the passenger seat I saw when I looked in the car was still there when I brought it home. I couldn't inspect the car then when I bought it because it was after 10 pm. The sales person confirmed that the car would be detailed when I purchase the car. I got a voicemail message from the manager three days after I purchased the car. He told me that he got the bank to lower my monthly payment by $5 and I need to come to the dealership and sign the paperwork. On the voicemail message is confirm that the papers would be the same as the one I signed when I purchase the car. I was going to work so I stopped by on a Saturday and signed the papers.I went home and looked at the papers some of them were the exact papers I signed before but I also had other a one or two extra documents. I called the manager and he didn't addressed the fact that he knowingly deceived me into signing for a $1700 bill that I don't need. As if that wasn't enough he called me two days later and left another message saying that I should come and sign the exact papers as he got my monthly payment lower AGAIN, this time I didn't respond to the message and I had no intentions of going to sign any papers. I was deceived and the thought of him thinking I would return to sign paper, this time he probably would have added another miscellaneous charges for two thousand dollars. This care purchase is such a nightmare. I called the manager just for some insights I asked if I could pay off the car in two months. He told me that Capital one the bank will not allow me to pay off the car loan until after 6 payments. In august when I made my first payment via telephone I called the bank to confirm they said no such thing. In fact when I created an account online I was given the OPTION TO PAY OFF MY LOAN IMMEDIATELY. Saturday I wanted to pay off my car loan I had a $6000 balance I called the service department to verify that my down payment of $5000 for car will be credited towards the loans and reflect my true balance. When I called they told me that the $5000 went towards taxes ,but where is the balance. I will not stop seeking answer.

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