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Recently I had a water pump and timing belt replac...

Recently I had a water pump and timing belt replaced by Claire and Dee's. While driving home to Utah this last Christmas (2014) one of the new parts failed. I called them up and told them what happened. They had me drive to a nearby Tire Factory where a mechanic promptly assessed the situation. The repair would not be able to be completed until the next day, so they paid for us (my wife and me) to stay in a nice hotel for the night, gave us a ride to the hotel, and reimbursed us for the money we spent on food. Also, the new parts were covered under the manufacturer's warranty, so the cost of the new parts and labor were all taken care of. I didn't have to pay a dime.

Certainly Clair and Dee's took extremely good care of us even though the failed part was not their fault. We will certainly continue to do business with them, and highly recommend them to anyone looking for an honest auto mechanic in the Rexburg area. I also bought new tires from them a few months ago and was very happy with the service and price.

*edit: grammar

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