DO NOT USE HOPPA! You will be left stranded! We ...

DO NOT USE HOPPA! You will be left stranded! We arrived at Paris CDG, followed the instructions and no one was there. After 20 minutes of calling, we finally reached someone who advised no one was available. We had to make our own transfer arrangements in a busy airport which significantly delayed us. We ended up having to pay again for our transfer and now we have to chase Hoppa for the refund.

This also happened on our return - again, no one turned up. Both times we had to pay.

Hoppa customer service (or lack of) won't help you. They have not offered a refund and I am having to chase this now.

This is a fraudulent operation - do not use!