I just recently had the " Sky " added to my home. ...

I just recently had the " Sky " added to my home. A couple of things that I've found that I am not happy with . First there's a lag when you go to disengage the system. Yes I know its satellite based, but my last one from them was not. Secondly the new box flops around on my wall. It needs to be " secured " in order to feel like it's actually worth the money. The third thing is the new thermostat which was installed at the same time is not recognized by my shy system, hence it doesn't work with it.

Now these are all things that I am sure can be adjusted / corrected as needed. I have a second tech appointment for Tuesday, let's hope that it is taken care of !!!!