Azeez Alrifaie

Review of Holiday Inn Norman

The manager was supppppppper nice, so I give her 5...

The manager was supppppppper nice, so I give her 5 stars, but, I give 0 star to the rude front desk agent who answered my call.
I called this morning and asked to speak to the manager. The front desk was so rude and not professional at all. She said that the manager is not here. I asked what time would be good to call back. She said she cannot tell me the manager schedule.... what s that supposed to mean??? I never heard of such a thing before. We can t tell the manager schedule she said and she was angry. I was there on Sunday and the front desk told me to stop by at 15:00 when the manager is there. What happened now that you can t advise for a time or respond nicely to compete with other hotels around you. Plus I ve a valid reason to call and it s on your system that s messed up.