Zoe Rose

Review of Monte Vista Restaurant and Bar

The food here is good but it s not worth it becaus...

The food here is good but it s not worth it because the service sucks so bad. Each time I m here, busy or not the server doesn t get me refills without me chasing them down. I sit with an empty plate for 30 min waiting on them to come near enough to my table to ask for a check. The last time I came I ordered steak kabobs and ate them and then ordered a second set of steak kabobs. 45 minutes later I flagged down my waitress wondering where my food was and she returned from the kitchen saying they were almost done cooking but made me the wrong food. She didn t offer a discount or even apologize she just asked if I wanted them and when I said no she just cancelled them, then took 10 min to bring me change. I was one of three people in the whole place. Tonight I called the restaurant FIFTEEN times to place a to go order and one time about 3 calls in someone answered and said they can t take my order and to call again and someone upstairs will answer. 12 calls later I just drove over and told them what happened and the guy didn t care at all.