Alisa Nelson

Review of Banner MD Anderson Cancer Cent...

I want to give them 5 stars because the staff has ...

I want to give them 5 stars because the staff has been great, however I've been jumping through hoops just to get procedures done. I've been scheduled for a PT Scan twice now. First was denied and I didn't find out it was not going to happen until I called and found out. No one had even called me to give that info. Got a different procedure done which was required to have the Dr. send out the 2nd PT Scan request. I am coming up on my scheduled scan and still not approved and no one has called to update me. Yet again I had to call to find out. My health "concern" has been going on now for over 5 months and things seem to be moving at the pace of a snail. It's already a stressful place to be, but even more so when you can't find out results in a timely manner.

Adding to this comment. My Dr. had a peer to peer scheduled and she never answered the phone so yet again, my scan was denied. I feel ignored and not confident in my Dr. at all. So disappointed in this place. 0 stars if I could.