I've been bringing my 2013 Accord to Pearson since...

I've been bringing my 2013 Accord to Pearson since I bought it new. Service has been fine so I decided to bring my 2011 Prius to them as well for an oil change, tire rotation and inspection. I even brought an oil filter in case they didn't have one in stock. I showed up for the appointment with their standard "coupon" for the oil change and was told it didn't apply to my Toyota, pointing out the fine print that said it "may" not apply to a non-Honda, which I hadn't seen. They knew what I was bringing when I made the appointment. At my request to honor the coupon and stating that I wasn't going to do the service without it, I was essentially given a "fine, get lost" response. For this interaction they earn a single star.