Took 3 hours for an oil change. They used to remin...

Took 3 hours for an oil change. They used to remind us when service was due on our vehicle with a phone call...not anymore! Why, you ask?? Because warranty is almost up. Had to be transferred to several different people just to schedule a service appointment and left on hold forever! Salesmen are a**holes as well. Vickar....time to step up your game!!!