Hold for 30mins with emergency department only to ...

Hold for 30mins with emergency department only to change a prescription for a patient(pharmacy tech) they were rude, and hung up on me deliberately when I question why I had wait on hold so long for them to just page the doctor (didn't even get the doctor). Wait another 15mins speak to the emergency department head she couldn't help me and then just transferred me off no assistance or even understanding not even an apology or even called back to the General number. It was the operator that was the most helpful. Completely useless emergent department staffing. Wouldn't trust them with my worst enemy.