Andy Cauley

Review of germain toyota

We were in a tough position. We found out we had m...

We were in a tough position. We found out we had major transmission problems. We did not want to fix it for an older car. When researching the worth of our 2014 Honda Odyssey we found an average price from 13k to 15k (minus any transmission problems). Germain Toyota gave us 12,500 for it. While we tried a few different lease options they could not get a number where we wanted. At that point our sales agent, Tyrique Smalls, offered us the option to purchase the car outright. While they tried a few times they could not get a number we were comfortable with. As we were leaving they made one last offer and it was a good one! My wife and I were comfortable with the offer, we got a brand new 2020 Toyota Highlander with no issues. Tyrique worked hard for long time we were there. He was an outstanding agent who clearly cares about his job performance. The sales manager, as well as the finance manager were all very personable and extremely hard working. While they presented us with a lot of options they never pressured us to do anything. At the end of day we got out of a bad car, Honda Odyssey, and into a great car the Toyota Highlander. Thanks to the Germain team and thanks to Tyrique!