Very poor phone support .. first of all she wasn't...

Very poor phone support .. first of all she wasn't able to find the info and advised me there is nothing she can do.. that is it ... dead end!!! hanged up for no reason...

A study showed that 76% of respondents said just one unpleasant contact center experience was likely to make them take their business elsewhere . 6/10 customers have ditched a company because its telephone customer service has been so bad. another study that 35% of customers stopped doing business with a company after a poor customer experience.
What s clear is that, given the opportunity, customers will choose companies that provide better phone-based customer service.