Lori Sheehy

Review of Royal Honda

We ve purchased 3 used vehicles from Royal Honda i...

We ve purchased 3 used vehicles from Royal Honda in the past several years, (2 in the past 8 months). The process has been painless & even pleasant, which hasn t been my overall experience at other used car lots in the past. At Royal Honda, we never felt hassled, stressed, or pressured.

Our salesmen, Felipe Pazmino & Nat La Beaud; were both personable, pleasant, professional, & never pushy. The finance manager, Anthony Hall, presented the extra warranty options & details clearly, but again not pushy. On our most recent purchase, the general sales manager, Walter Wild, presented us with a very welcomed Friends & Family discount, (without us even asking), seeing that we were frequent flyers with Royal Honda.

The Carfax report was made readily available both online & in person, & there was no problem with us bringing the vehicles to our personal mechanic for a thorough check each time. (On our most recent purchase, our salesman even dropped off & picked up the vehicle from OUR mechanic while we were at work.) After the vehicles received a clean bill of health from our mechanic, the sales paperwork was ready for us upon our arrival, no waiting around wasting our time.

Upon completion of all sales paperwork, our vehicles were presented to us clean/detailed, & with FULL tanks of gas, & even a dozen long stemmed roses! To top it off, our license plate was personally delivered & installed onto the cars once they came in. It doesn t really get any better than that!