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I d provided some feedback (after being asked via ...

I d provided some feedback (after being asked via email) which was never acknowledged, hence posting here. I m still getting marketing emails with use this special link to book and they ve clearly missed my email and focused on just sending marketing spam.

Hi,

Thanks for reaching out. I don't usually respond to these kinds of emails but I would like to make you aware of a few areas for improvement:

- I had stated when booking that my guest was vegetarian. When ordering, it was only then that the separate vegetarian menu was pointed out. As you are asking for this information upon booking, you should be aware of the need to share the menu.
- We appreciate that 7:30pm on a Saturday is a busy time. However, we were one of the first in the restaurant and our order wasn't taken for a long time, behind later arrivals.
- The jackfruit in the curry was very chewy and the aubergine was overpowered with garlic.
- We had ordered vegetarian dumplings but they never arrived.
- Overall service was not attentive and very slow - we had to chase to order and wait a long time for the cocktails at the end of the meal.
- At two separate occasions, the server sat down between myself, on the bench and the table next to us to take their order. This was very uncomfortable and practiced no safe distancing. We were <50cm at these points.

I hope this is useful feedback to take forward.

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