David Skourup

Review of Yellow Cab Houston

I've ridden in cabs in any number of large cities,...

I've ridden in cabs in any number of large cities, both in the US and abroad.

Do yourself a favor; DO NOT RIDE WITH THIS COMPANY

Got into a Yellow at Hobby airport for a ride to a Marriott hotel and it was THE WORST experience I've ever encountered. The driver, "Michael" seemed to be functionally illiterate. After repeating the hotel's address to him a couple of times, I showed him the address and location on my cell phone. He entered the address into his google maps and off we went. But he was unable to turn on the A/C. From the back seat I tried to talk him through the procedure, but he couldn't "get it."

Once in the vicinity of the destination, he claimed he couldn't find the hotel. So, he pulled into a parking lot at a strip mall and we got out to see the high rise "Marriott" clearly marked in large letters on the side of the building less than a block away. Then, he refused to honor the 10% senior discount, which was clearly posted inside the steaming hot van.

I called their "customer service number and spoke to "Mary" who had a limited command of English. She promised to have her supervisor contact me. As you can probably guess, that never happened.

Cab #1656

Beware...