Kellie Wilson Review of Vivint
When I bought the system I was told I did not have...
When I bought the system I was told I did not have to have internet for the system to work and the account supervisor tells me last night that supposedly it's in the contract that I sign when the salesperson Mitchell came to sell me the system at my house he said I did not have to have internet for this system I've never had internet when the system was put in if I was supposed to have internet then the system should have never been put in in the first place because that is just a scam when I moved in October that I started having problems with it going off and not registering the doorbell it would say it would be offline for days and I would have to restart the system and it would pick it back up I had to call somebody to come out and they replace the doorbell because it wasn't registering with the system then I had to call again because the doorbell wasn't registering with the system and a lady walked me through reprogramming the doorbell to my system but I'm still having problems when people come to my door and ring the doorbell the system won't let me know who's at the door and that's why I got the system for security to see who's knocking on my door in the panel and I'm just not happy with it it's a pain it's not worth my money and I want to cancel my contract and I want y'all to come and take the system out of my house. I want a full refund of the equipment price and cancel my 5-year contract.

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