S

My dream vacation became a nightmare.

My dream vacation became a nightmare.
I arrived to a war zone.
The Maui Westin is undergoing extreme remodeling it was a huge construction zone .
The noise was so loud there was no way iI was going to be able to have any R&R in stress free environment. Front desk and for me they are doing their best to keep the noise down between 9 AM and 5 PM every day! Oh that the website it should informed us about the construction going on. No never did!!!!!
The hotel looked nothing like the webpage are the beautiful pictures of what the hotel should look like. All pools were closed
After speaking with the manager who was very nice to me and did her best Tom accommodate me
I Moved to their sister hotel. In order to get the peace and quiet in the dream vacation I needed and in a stress free environment . The increase of cost to just my hotel stay was $1000- $2000.
Which I had no choice do or I would ve left the Westin more stressed out than the day I arrived
So by doing this I was not able to do any activities or enjoyed Maui like I had to hope too,
Or get to go out to any of the nice restaurants and experience their fine cuisine.
All my money had to go to a different hotel to get some peace.
What a disappointing experience.

Comments:

No comments