Jeff Prevett Review of Toyota of Lewisville -- RML Au...
What bad experience i had. at first the sales man ...
What bad experience i had. at first the sales man was nice but after driving the car we wanted and my wife getting excited about we asked him is that the lowest price you can get for us.. He came back and said yes he cant get it any lower and he never told us about anything about a 1,450 reconditioning fee to get the car ready to sell from the service dept.So when we get into closing dept on the car its 1,450 more and we find out they added the 1,450 to the cost and made the price go up.They even told us this which is really why most dont like dealerships. so the GM tells me on sometimes they dont have time to put it on their price of the car yet before the hits the .ot for sale. REALLY so lets just wait till you get excited to buy the car you are wanting then say nothing about it unless you catch it and ask why is the price more on the paper work now. We made them lower the price of the car but the salesman didnt tell us anything about it OR tried give us the car with only 1 key, no manual book no wheel lock key so if i would have a flat the tire and wheel couldn't come off because he didnt give me a wheel lock key.I will never buy from them again. The salesman didnt even say he was sorry for this. Never talked to him again but i thought for sure after talking to the GM of the dealership he would call and apologize but he wont i guess. I cant wait to the survey they send me on my personal review on the experience on the buying my car from them
Comments: