J

Jolene Stahn

4 years ago

2 stars due to service staff and in accurate adver...

2 stars due to service staff and in accurate advertising of what is included. I saw online that there was a breakfast included for one type of room package, upon calling to in require about this breakfast and what type of breakfast I was transferred multiple times (4) and put on hold. This simple phone call about the breakfast took 25minutes to get an answer. In which they were rude to me. I finally got the answer, so I booked a room with breakfast included (see photos) which was probably not worth the value or hassle. There were three of us and the room only included two breakfasts even though I booked for three adults. The room was nice, NOT well cleaned though there were items under furniture that we only noticed upon leaving. Parking is not included - it is $17/day. I would only stay here again if you must be close to down town for some reason. Or I d book another downtown hotel.

Comments:

No comments