IF I COULD, I WOULD GIVE THIS 0 STARS, BUT THATS N...

IF I COULD, I WOULD GIVE THIS 0 STARS, BUT THATS NOT AN OPTION.

I went car shopping for my daughter, my experience started off okay, I got what I wanted to hear and was serious about purchasing a car, long story short, we ended up signing but we were not aware that we were signing a bill of sale, nothing was confirmed to us neither was explained, it was very rushed. later that day not even a couple hours later, we called and put the credit application on hold since it never even went through yet , and a couple hours after that, we called the sale person we were dealing with to cancel the deal. we were pushed and pushed to change the deal when we said multiple times we want to cancel it, the following day, I personally came into the dealership to speak with the general manager and explain the situation where I was told I cannot get a refund of my deposit as well as we have to get the car, when on the bill of sale it said the car lease was starting and the car was delivered on April 9, 2019, the same day we were there and signed the offer, so that was clearly a lie since the car was not even in stock because we were showed a different car and were told they have to bring the car that we wanted. The general manager was even questioning my knowledge about the laws and threatened me, there was no one to speak to, another manager was talking to me with his mouth open while chewing gum, very unprofessional. Point is the second anything goes wrong or more specifically not their way, they act very different and rude and there is no one to talk to.

We were asked to provide insurance information, when usually that happens after they submit your credit application and its approved, as well as receive your VIN number of the new vehicle, we did not have our credit application go through so that obviously would not of been approved without our consent to send it through as well as we did not get a VIN number. we verbally called and cancelled the day of and like said above told them to not send any credit application through. After we were treated completely different.

I WOULD NOT RECOMMEND THIS DEALERSHIP NOR TRUST ANYONE WORKING IN IT BECUASE THEY WILL TELL YOU EVERYTHING YOU WANT TO HEAR, UNTIL YOU GET SCREWED OVER.