Bill Jones

Review of Reno Bucik GMC Cadillac

Had appointment for oil change/lube/tire rotate on...

Had appointment for oil change/lube/tire rotate on 1/5/18. Came in just before 3:00 for my 3:00 appt and didn't get my truck back until 5:00. The oil life was not reset (hope I got the oil change), and tire pressures were not at recommended values (hope they were rotated). Can't tell if the lube was done, but the zerk fittings don't look as if they've been used so I doubt the lube was done. At 4:05 I did ask my service writer when the truck would be ready and she said it would be out in 15 minutes (that would have been 4:20 vs 5:00).