I have been going to the homestead my whole life. ...

I have been going to the homestead my whole life. On my recent and last visit the resort was in such bad shape it was embarrassing. I know a large update is on the way but the Omni does not seem to respect this icon nor were we told about how bad the resort had been allowed to become. The Omni manager nor corporate responded to my email complaint. I spoke to some staff who had been there for generations and they were embarred and fearful of a new owner that showed such a lack of respect for this once grand lady.