Update - July 10, 2019

Update - July 10, 2019
As of July 10, 2019, I have yet to have the process complete with Ouriaman Honda of Vienna. The dealer was to send me a check for fees I encountered as they did not send the payoff of my trade-in and each week I call, I am told the check was sent or the check was returned due to invalid addresss and when I mention I will drive to dealer and pick up the check, I am then told processing happens at another location. This has been a four month process and still going.

Original Note.
Hello.
I am not one to write a lot of reviews. However, I thought it was time to share my experience with Ourisman Honda. I purchased a car on March 28, 2019 and I traded in my car. The salesperson, Tamin, was good. He was patient and worked to secure the car I was seeking. The Finance is where I encountered a barrage of issues. As of today, May 6, 2019, I still have not received my MD DMV information to go and pickup permanent tags. As well, the dealer has yet to send payoff for my trade-in. My bank has sent the check for the new car I purchased. Not sure why the hold up, but I can say, that well over six-weeks to send a check for pay-off is too long. This is now impacting my credit worthiness, as I show two car loans. I have called the dealer, more than a 15 times seeking assistance, my bank has called asking for updates, I have even placed a complaint/inquiry with American Honda who have been working to understand this case. Please beware as you work with this dealer. The entire process should not take this long and is now impacting me personally. If I could return the car and get my trade-in back, I would!!!