4 years as a host. Last year I grossed $50,000. Wh...

4 years as a host. Last year I grossed $50,000. Which makes airbnb $10,000 in fees. Despite superhost, and all the best reviews and hundreds of successful stays. When I had a guest damage my home with her cats pissing all over my bed, the guest lied and airbnb forced me to return half her money. The total cost was just over $3000. Airbnb only gave me $472. They closed the case and I asked to appeal. There is no appeal. Airbnb is it. You cannot call them. Only email the team that deals w real issues. They are totalitarian. Their 33 page terms of service allow them to do anything. You will never win. I left airbnb and they terminated my account. They called a guest who had just arrived and tried to talk him into leaving. He refused. They borderline threatened him to leave. He stayed. They cancelled my other guests. Fortunately I had some of their numbers and called them and they stayed w me cash. I was a huge supporter before. Now I have learned the hard way.