Alex Vantrop

Review of Gsm-shop

Last night I ordered an A4Tech Bloody Terminator T...

Last night I ordered an A4Tech Bloody Terminator T70 mouse in the gsmshop online store
Total amount - price (586 MDL) + delivery (50 MDL) during the day.
Paid delivery of the mouse immediately touched - usually delivery in Chisinau is free, but, okay, so they most likely can afford lower prices on the site - delivery straightens everything.
Initially, everything was fine: they called quickly, they said that they would bring me tomorrow. Specifically specified whether they will deliver it to me at 5 p.m. (end of work day). They said it would be until 17.
The next day (today, i.e.) I waited until the end of the working day - only one message in the morning that the order was accepted, wait until 17 from the courier and that s all, silence.
At 16.00 I called the store - they said that they had problems with the network, they asked me to dictate the address again and promised that the courier would contact me after 18.00.
Courier contacted. He did not have a navigator (already an indicator), so he had to dictate the route. When he arrived, it turned out that he also had no change.
Subtraction task: I had 650 lei with me, the red price of the mouse was 586, the delivery was 50, and accordingly, the change was 14 MDL (a trifle, but reluctance to give it away somehow ruined my mood).
Either the comrade really had no money, or regretted taking it from his heart , but soon a statement came that he should only bring the goods and is not obliged to do anything else + a few more expressions of varying degrees of incorrectness.
Given all this (the lack of punctuality, delivery and courtesy), I refused the order, which was later reported to the courier authorities.
The answer was: "You are in your right, next time be MORE ASSEMBLED." A sort of final touch of oil painting Excellent communication with the client
Conclusion: I don t know how in this store with appliances, but the courier service is rated at three with a minus (and this is because I arrived nevertheless).
And with this service, customers vote with their feet and the button - the benefit of online stores in Chisinau is enough.
"Good luck with your business."