We rode the lift in August. The views were spectac...

We rode the lift in August. The views were spectacular, but the service left a LOT to be desired. We paid for $20 of activity tickets for our kids that we were not allowed to use through no fault of our own. (In all we spent over $100 on activities and souvenirs.) We bought tickets for the ropes course and spider jump along with lift tickets around ~3:00pm. We rode the lift up and down (which was awesome) and then wanted to do the activities with our kids. This was now ~4:20pm. We were told all those activities had shut down at 4pm while we were on the lift, which had taken an hour+ to ride. I asked for a refund and was told there are no refunds and that "signs were posted". (I've attached a picture of the pricing menu in the pro shop were we purchased tickets. You'll notice zero mention of closing times or refund policy. We looked around the outside area the pro shop was closed for other signage at this point and couldn't find any.) It would have been nice if anyone had mentioned that we were so close to closing time or asked if we wanted to do the activities first since they would be closed when we got back down. A little communication goes a long way. And the no refund policy is pure BS. Why wouldn't you refund the money in this case? It wasn't a rain check or a scam. It was their oversight. I'd like to recommend this place because the mountain itself is spectacular, but my kids left disappointed and my wife and I felt ripped off. We won't be back.