Jeff D

Review of germain toyota

Had a pretty positive used car buying experience. ...

Had a pretty positive used car buying experience. Joe Kelly was friendly but not smarmy, and familiar with the vehicle. When I made an offer, I only had to wait a few minutes for a reply from the sales manager (unlike a past experience where it took 20-30 minutes). The finance guy didn't push extended warranties too hard once he saw I wasn't interested. Additionally, when I texted Joe with a question two days later, he responded promptly.