The past 2 weeks I have called to speak with a Lol...

The past 2 weeks I have called to speak with a Lolisa Lucas I have left several voicemails and messages with the receptionist Claire. I have not received anything back from her. My lease with one of their properties ends on July 31, 2016.
I have an issue I would like to resolve before than. For a huge company your customer service lacks " Customer service"...