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Lawrence Swaton

3 years ago

If you go to the emergency room with health insura...

If you go to the emergency room with health insurance that they supposedly are in the network with, they still insist on taking $375.00 straight out of your pocket. They claim that once your insurance pays them they'll refund the $375.00. The physician billing is separate so that is billed to your insurance separately. Mountain Vista never billed my insurance and just kept my $375.00. I called their billing department and they told me there wasn't a manager to talk to at the time and they would call me back. I told the person I was talking (Robin) to that concerned me. She assured me I would get a call back as soon as a manager was available. That was on 1/23/20. It is now 1/28/20 and of course no call back. I had issues with the old Flornce hospital and now I find that the new Mountain Vista hospital is no better! Steer clear if possible!!

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