They were inappropriate and very unprofessional. I...

They were inappropriate and very unprofessional. I had a terrible experience both with the services department and with their manager. Communication was a huge issue. They did not call me back when I left voicemails. They couldn't "find" the keys to my car at one point. They never offered me a rental, I had to request that they offer me something after they had already had my car for a week. The manager said he would take over and personally oversee the servicing and the communication, which he never did and still has not returned a call or contacted me. They had my car for a month. To top it all off one service department guy made sexual comments to me. The whole situation was highly unprofessional and very inappropriate.