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Don't believe the price they quote over the phone....

Don't believe the price they quote over the phone. We were told over the phone that it would be $110.00 for them to clean our drain. I removed the toilet and cleared everything out of the way to make it easy for them to run the drain on the side of the house where the clog was. It was not an emergency and they could not give a time they would be at our house so my wife took off work and waited at home most of the day. When they arrived at our house in the early afternoon the guys were polite and professional and did a good job I will give them credit for that, but before they started my wife told them that she was told $110.00 on the phone but the guys at our house told my wife the girl that answers the phone should not have given us a price that it would be $196.00. The job could not have been any easier. They ran the drain where I removed the toilet and ran the main where there is a cleanout in the front yard. They didn't have to mess with the toilet I reset it myself. They insisted they run a camera in the drain I think to run up the price. I feel they took advantage of my wife since she was the only one home and after waiting most of the day just wanted the drain open. I am in a service business and if I miss quote a job I stick to my quoted price unless I run into additional unforeseen problems. This job went smoothly with no problems. I don't feel TLC is a very honest company and will never use or recommend this company.

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