Before we start, I want to make this clear that my...

Before we start, I want to make this clear that my review is explicitly written or Linh D. our Strata Manager and should not be interpreted as an overall review for FSR as a whole.

Some context - My building was new and FSR was contracted by the developer as our strata management company. Our initial strata manager was horrible no preparation for council meetings, things are rarely followed up upon and numerous items are just pending/on going for months on end. This was reflected to FSR and Linh D. was sent to replace our original strata manager. Since then, items have been resolved much faster and Linh has done a good job managing timely communication between council and third party vendors. There is still room for improvement just like everything, but overall, we are much more satisfied with Linh s efforts than the previous strata manager.

Speaking of improvements, personally, I understand that although FSR is a big company and there is only so much Linh can do in her capacity. However, from many people s perspective, our strata manager and FSR are viewed as one. As such, we expect FSR/Linh to resolve the issues of the building if we have employed them for multiple contracts for the building.

To summarize, from my personal experience, FSR is hit or miss depending on the individual/group you get to manage your building, so it s not all negative. I wanted to give a more detail review and hope this does in fact help others looking for a strata management company.