One disappointment after another. If you've ever ...

One disappointment after another. If you've ever been to a resort in Mexico, you will be horribly disappointed in Sugar Bay Resort and Spa. The service is awful, everyone moves at a snails pace, and the rooms are subpar. The food is decent, but on numerous occasions we sat down to dishes that hadn't been cleaned properly. When we arrived they didn't have the room we paid for so they put us in another until our room was ready. They gave us a room with one bed for two adults and two children. We asked for roller beds and it took over two hours for them to bring them. The next day our room still wasn't ready when it was supposed to be so they gave us what was supposed to be an upgrade. The only thing different about it was that it had two beds instead of one. The most disappointing resort I've ever stayed in.