We reserved tickets over a month in advance. For ...

We reserved tickets over a month in advance. For the 0815 - 0830 viewing of David. When we went to verify our reservation the clerk didn't try to understand or help at all. She just said come back tomorrow or get a refund. I pressed the matter and she changed her story and said she would print tickets and that we would have to wait until 0945 to get in because the museum had a staff meeting. WHY DIDNT SHE SAY THAT IN THE FIRST PLACE? Instead she just tried to send us away. So we got our tickets and began the 90 min wait. I spoke with a line guard and he actually said, "What, you don't have staff meetings in the USA?" Wow, to which I replied, "In the USA we have a thing called customer service. We respect customers, we have staff meetings outside business hours." He had nothing to say. The David is a must see but beware of the unreliable museum policies and staff. I usually don't write reviews let alone this long of a review, but I am still waiting in line right now lol.

PS - this is the USA bashing guard.