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OnTheRoadAgain

4 years ago

Yes, yes, yes! Sadie Sullivan, the absolute most u...

Yes, yes, yes! Sadie Sullivan, the absolute most unprofessional of the bunch. No clue how to speak to homeowners. Thank you so much to all of the other reviewers who are posting about their negative experiences with this company. I am thinking these reviews should be sent to the better business bureau. I could tell my entire story but it would be the exact same as every one of you. Worst customer service ever, they try their hardest not to fix anything or spend money in any way even when it's their legal responsibility. My experience with the maintenance guy they were using to respond to any repairs (Mike) was an absolute nightmare, and then rather than apologizing for everything, they defended him and blamed me! The worst experience I have ever had with a prop management company. I may have to file a homeowners insurance claim for something that is their responsibility to fix because they seem to be refusing to fix it. They are rude and belittling over the phone and email, even seem like they don't want to help you in person. I echo the sentiments of another reviewer who said they don't even want to give 1 star.

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