Lee Wilson

Review of Allied Orion Group

We lived at Stonebrook Seniors in San Marcos, TX f...

We lived at Stonebrook Seniors in San Marcos, TX for 3-1/2 years. Loved the apts. Orion Mgmt. took over ownership of the complex about half way through our lease. I'd been assured that they would be "great" to work with.
After recently moving out we recived part of our Security Deposit, after carpet cleaning. However our $600 pet depost was not included. I have just phoned Casey Gibson at Orion in Houston and, after leaving a message on her answering machine, hope to hear back from her soon. I will keep you updated on their response to our pet deposit, which I have copies of.

5/5/15
I r'cd a call from the Manager of Stonebrook the day I listed my complaints. After talking, she realized that they "may still owe us $300" from our $950 deposit. I contacted our bank with the check info, the date it was written, the check number, and the date it cleared our bank. I am awaiting a copy of the check to hand carry to Stonebrook. I expect to receive the balance of our deposit upon proof of our payment. I will keep you informed.

6/28/15
I just sent a note via e-mail to Orion in Houston informing them that we have still not received the remaining $300 deposit on our apt in San Marcos,TX. If we do not receive a check/hear from them by 7/15/15, we will contact the Better Business Bureau and Chamber of Commerce in San Marcos.