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Miles Milbank Review of Hyatt Regency Monterey and Hya...
Dilapidated furniture in a high-end suite
Dilapidated furniture in a high-end suite
My wife and I spent a 12-hour stint in a suite to watch our grandkids while our daughter and son-in-law attended a wedding in town.
The couch (hideaway bed) was broken down and unsittable, while the individual chairs in the sitting area were extremely beat up.
More concerning was the sliding "barn door" to the bathroom area which was disconnected from the track at the bottom end, allowing the two-year-old to pull it away from the wall while trying to open it. We had visions of the door coming off the upper tracks and the glass panel breaking over him and causing serious or fatal injuries.
High anxiety for the entire visit.
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