Fatima Serafim

Review of AR Turismo Viagens e Turismo L...

I arrived in Porto Seguro on 09/12 and since then ...

I arrived in Porto Seguro on 09/12 and since then I have had a problem with my tours, with the schedules of the tours and complaints from the guides. that we are going to drink and eat and every day we have to call to change our tour, since it is very difficult to be able to talk to the guide who never answers the cell phone and the call center never answers, every day we have to wake up early to ask to change.
They warn us that such a day will be a tour, then when we look at the schedule it is somewhere else, not to mention that some guides are very rude, if we are paying the minimum we have to be treated well.
Not to mention that sometimes the guides get off in the middle of the road leaving tourists alone on the buses and if something happens to someone, how do you do it?
A note for improvements for the next customers. Honestly I am dissatisfied with the service provided.
PS. Package closed by CVC.