In March/April I made a reservation for the Labor ...

In March/April I made a reservation for the Labor Day weekend for six people and was charged at the time of booking. In late August, a week and a half before our scheduled reservation, I called to reduce our reservation to four people. I was told it would take 2 days to process the refund for the two people who were no longer joining us. Needless to say, three weeks and 5 phone calls later, I still don't have my refund. Quick to take your money, but incredibly slow to return it. DO NOT go here if there is any possibility your party will decrease in size after you make your original reservation. I'm now looking at disputing the charge with my credit card company. Incredibly frustrating.