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Penni Renee
Review of Solena Estate

3 years ago

Unfortunately I won t have the chance to rate Sole...

Unfortunately I won t have the chance to rate Solena on its wine, but can rate for lacking customer service and/or communication among its employees. A group of 12 of us had planned well in advance to visit and received confirmation from Solena via e-mail.

One week before our planned visit, I contacted Solena to ONCE AGAIN confirm. Per the response, apparently I should have been following their Facebook page and I would ve known that due to a huge party event taking place that same day, they couldn t accommodate our group. We were given the option to arrive before noon in order to be out by 2:30. Our lunch and transportation plans were set (i.e. deposits made) for this special occasion and could not be rearranged so that we could arrive a couple of hours earlier.

It s incredible to me (and my guests) THEY did not reach out and notify me and left us with one week to find another accommodating winery at the height of wine tasting season. So just a heads up if you THINK you have made confirmed plans with them. Unless you have a few dozen in your group, best to have a backup plan.

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