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T
3 years ago

This company is amazing. I'll go to them for all m...

This company is amazing. I'll go to them for all my custom clothing needs. They noticed an issue with my address and emailed me to double check which was great. Then when I called after hours and left a message about an issue I noticed they emailed me back within a few hours saying they fixed the issue. AND! The hoodie came earlier than expected and my son loves it so much, he hasn't taken it off since christmas! I wish I could give more than 5 stars.

S
3 years ago

If you are a nonprofit be warned! They subcontract...

If you are a nonprofit be warned! They subcontracted our work to a 3rd party printer and printed all of our products off center and crooked. Literally the worst print shop we have ever worked with since being in business since 1977. At no time did they even offer an apology for causing us over several hundred in losses so far... Instead, we had to get our lawyer involved to force them for a refund.

O
3 years ago

We ordered t-shirts from Underground for our compa...

We ordered t-shirts from Underground for our company. From the deign process to the final product, we could not be happier with the company. Professional, accommodating, fast, and great quality. It was so nice to have someone holding our hand through the whole thing and keeping us up to date on everything. Would HIGHLY recommend these folks for any of their products!

L
3 years ago

I use Underground Printing for all of my company's...

I use Underground Printing for all of my company's apparel, screen printing, and embroidering. Our sales rep, Seth, is great to work with. All shipments are always on time (sometimes early!). They are very easy to work with and always make sure we receive the best service.

J
3 years ago

We have established a "track record" of using Unde...

We have established a "track record" of using Underground Printing for our H.E.A.T. Tennis Academy shirts, etc. Jill Rood has become our "go to" consultant. She's a "difference maker" that is insightful and professional. Jill helps us quickly get to the end of the process by offering excellent suggestions. It's like we have "outsourced" this part of our tennis academy business and we feel great with the direction it has taken us.

Our tennis players love the quality of our H.E.A.T. shirts (front and back printing) from Underground Printing. They proudly wear them to tournaments, thus driving additional H.E.A.T. business. By design the delivery was JIT (just in time) so we didn't have boxes of merchandise taking up valuable space.

Once again it was perfect execution from start-to-finish!

M
3 years ago

We ordered over 150 sweatshirts and had a great ex...

We ordered over 150 sweatshirts and had a great experience with Underground. Their staff communicated quickly and efficiently and our products were in well before I thought they would be. Highly recommend!

S
3 years ago

I worked directly with Danny to create a large ord...

I worked directly with Danny to create a large order of items for my department. The process was incredibly smooth, Danny was very responsive to my questions during the whole process. I cannot wait to place another order in the future because of how amazing this experience was.

R
3 years ago

Used Underground Printing for the first time this ...

Used Underground Printing for the first time this week, and the shirts turned out phenomenal! I also was a little late on approving the design, but they still worked with me to get it shipped over on time! I was very pleased with the product and customer service!! Highly recommend.

M
3 years ago

Our team loves underground printing! We have place...

Our team loves underground printing! We have placed multiple orders with them over the years, and have been consistently impressed with their timely responses, garment quality, and general helpfulness. The clothing options and work is high-quality, (we've done both screen-printing and embroidery) but doesn't break the bank for small businesses.

B
3 years ago

The start of the Las Vegas Club relationship with ...

The start of the Las Vegas Club relationship with Underground Printing began due to the University of Iowa Center for Advancement and a presentation by Paul Huff at UGP. It is not easy doing business 2500 miles apart, but after the first experience we were sold and continued to purchase all year for the Club merchandise and we are already committed to the ongoing relationship and beginning work for our 2020/2021 season. The artwork, creative ideas, ease of working together regardless of the miles, timeliness of deliveries, and overall amazing customer satisfaction for UGP has caused the Club to move from local suppliers back to Iowa City and UGP. The experience has been so positive I see no reason to change, but to try and get everything we buy for the Club direct from UGP. If I could give more than 5 stars it is earned and deserved. Go Hawks.

B
3 years ago

This place was very professional, fast, and they i...

This place was very professional, fast, and they initiated an after delivery check-up. I thought that was pretty classy. I loved the size and quality of my logo at first sight. But, I was a little critical of the shirt's shape. However, once I actually put it ON, it was perfect! I love this shirt. Definitely will be ordering more to give out with confidence.

A
3 years ago

I can't even describe just how amazing UGP is. I h...

I can't even describe just how amazing UGP is. I had an absolutely awful experience trying to get shirts made elsewhere for weeks on end. Stumbled across UGP and I'll never order shirts anywhere else ever again. Between Zack and Chris, the customer service was absolutely phenomenal, and any question I had was answered in a very timely manner. They made what could have been a decently complicated order (or it had seemed that way with the previous company) into a beyond quick and easy process. The turnaround between ordering, approving the design, shipping, and receiving my order was SO QUICK. I couldn't believe it. You guys are out of this world and I can't wait to work with you in the future!

H
3 years ago

As a school that has student uniforms, we are freq...

As a school that has student uniforms, we are frequently restocking and adding new designs. The team from Underground Printing (specifically Danny!) have gone above and beyond to make our ordering and designing experience as seamless as possible. We sell a lot of our adult gear in our online store and frequently receive really positive feedback about the quality of the clothing. We are so grateful to have had such an incredible team working on our student uniforms and gear over the last few years, and will continue to be our preferred provider!

K
3 years ago

I am completely happy with the company tee shirts ...

I am completely happy with the company tee shirts and sweatshirts I ordered from Underground Printing. Danny was amazing in his patience and perseverance, working with me to get just the right product colors, sizes, ink colors, placement etc. Our crew members will be looking good this season! Thanks Danny! Thanks Underground Printing! And a thank you too to Kat in one of the retail stores for going through so many sample sizes, products and swatches with me on a Saturday afternoon.

A
3 years ago

I needed a design I created to be printed on a shi...

I needed a design I created to be printed on a shirt and the result was fantastic. The quality of the print was vibrant and detailed.The process was easy uploading the design to their website and ordering the shirt. The communication during the entire process was professional. I will definitely use them again for future projects.

D
3 years ago

I went to another printer at first and had a terri...

I went to another printer at first and had a terrible experience, so I came to Underground Printing and they went above and beyond to get my order correct. Their customer service is outstanding and they really worked with me to make sure my design was right before actually printing it. I love that they have a wide variety of ladies t-shirts, as well. I'll be back!

F
3 years ago

My experience with Underground Printing was absolu...

My experience with Underground Printing was absolutely phenomenal! The t-shirt design page of the site was easy to use and they got my order out to me in less than 2 weeks and it was received 3 days earlier than expected. I tried other sites before finding Underground, but the other sites advertised 2 week turnarounds but it changed to 4-6 weeks when I only wanted to order 1 shirt. Now that I know about Underground Printing, I will go to them every time!

Thanks Underground Printing!

D
3 years ago

Their website is very unclear on deciphering the d...

Their website is very unclear on deciphering the difference between Adult and Youth Sizes.

That s not very fair, and completely misleading. I was truly hoping the issue could ve been resolved, but I was disregarded.

And when I reached out to customers service to have the issue resolved. I was brushed off and told, there wasn t anything they could do to fix the problem.

The customer service with this company is horrible, and I ll be sure to never patronize and neither will my family/friends.

E
3 years ago

Sofia at Underground Printing is amazing and has b...

Sofia at Underground Printing is amazing and has become my GO-TO person for all my custom T-shirts! Would not trust any other company, as they always delivery quality products in a very timely manner!

J
4 years ago

Underground Printing is by far the best screen pri...

Underground Printing is by far the best screen printing and apparel shop around. Not only do they carry the best products, but when I received my order and saw the beautiful screen printing job they did, I was thrilled. I placed a big order for my sons party and will give out hoodies to everyone. They will be a huge hit!
But I must mention that the customer service is exceptional! They are so nice and will really go above and beyond to please the customer.
This is the only one stop shop to use. You won t be sorry.

D
4 years ago

I have worked here since 2016, truly a great compa...

I have worked here since 2016, truly a great company to work for and a phenomenal team of coworkers on 2nd shift who can be counted on to help out! Always making sure they give their customers the best product they possibly can and get it to them by their deadline. I love working here, and it's definitely been a fun ride watching the company grow!

J
4 years ago

Let's start with that I definitely recommend Under...

Let's start with that I definitely recommend Underground Printing! I have placed two orders with UGP for my office in Colorado; one in October 2018 and one in September 2019. UGP has great quality products, the POGO online order forms are incredibly easy to use, extremely fast proofing and delivery, and excellent customer service! We decided to choose the types of items and colors that our employees could order on the POGO forms and they have been extremely happy with the options and product quality. So much that we are expecting to place orders each year. Definitely use UGP!

C
4 years ago

I worked here for almost a year and it was a great...

I worked here for almost a year and it was a great experience. Everyone there was very friendly and welcoming. If I had a question about a job I was working on I was able to get the answer right away. Very good place to work.

S
4 years ago

Excellent Products, Quality, Service and Incredib...

Excellent Products, Quality, Service and Incredible Delivery!
Knowledgeable and friendly staff willing to help with designs, colors, and sizing Only place to order your T Shirts!!!!
Would give 10 stars if I could!

C
4 years ago

I have placed several orders with UGP now, I use t...

I have placed several orders with UGP now, I use them as a supplier for my apparel. The quality is TOP notch, I get so much positive feedback on the comfort and durability of the products.

The customer service is ultimately what keeps me coming back. Whenever I run into complications or have to adjust my order multiple times, the staff is always so helpful. I never feel bad for making adjustments as my plans change.

I've had some misprints in the past and they are always promptly replaced, free of charge. Once I even got the replacements two days after the original delivery. They also help me load the boxes into my car when I pick them up. All around I'm sticking with UGP.

J
4 years ago

I have been purchasing custom apparel from UGP for...

I have been purchasing custom apparel from UGP for several years now! Danny and his team are awesome to work with. They take great care of their customers and make the process as smooth as possible. They have high quality items that look good and feel good. Everything always turns out GREAT! I will continue to work with them in the future.

K
4 years ago

Amazing service by Lucas and his team! We ordered...

Amazing service by Lucas and his team! We ordered tees for our team less than 2 weeks prior to our event and they did a beautiful job at an excellent price. We will definitely order from them again!

T
4 years ago

We love this printing place! We live in KC and ha...

We love this printing place! We live in KC and have many options closer to home BUT Meghan has provided our business and personal printing needs with the BEST customer service they can t be best. Ordering is easy and the turn around time is fast!

R
4 years ago

Pearce-Blackburn Roofing has all our employees uni...

Pearce-Blackburn Roofing has all our employees uniforms printed or embroidered with Underground Printing, whether it be a t-shirt or polo. UGP always delivers professional service and quality products at a fair price.

J
4 years ago

We've used Underground Printing for a ton of diffe...

We've used Underground Printing for a ton of different items for our non-profit merchandise. From t-shirts to water bottles, and backpacks to bumper stickers, we've done it all. And they've all turned out great!
Paul is very easy to work with, knowledgeable, and has great recommendations! Thank you!

S
4 years ago

UGP does a great job for the numerous orders that ...

UGP does a great job for the numerous orders that I've purchased now - all custom. The materials, print quality, check and double-check of printing and shipping, even in tight time frames is awesome. Lifetime customer for sure.

N
4 years ago

They were fantastic!!! I was nervous because i've ...

They were fantastic!!! I was nervous because i've never purchased something custom from these folks but they were real humans, not a robot, and provided excellent customer service. I added to the order three times, i had a couple of changes and they were very timely & professional, i received multiple opportunities to correct/fine tune our graphic and each time it became more of what we were looking for. My kids are going to be stoked about their gifts. We will definitely send in a picture.

J
4 years ago

First impressions are everything and Underground P...

First impressions are everything and Underground Printing didn't disappoint! I had a rush order (with several changes) and they nailed it! Very professional and their technology is easy to use and effective.

L
4 years ago

I have had three t-shirts printed with Underground...

I have had three t-shirts printed with Underground Printing. They have turned out better than I imagined. The quality of the shirts is great, the art work exactly as I sent it, and the "stuff" the art work is printed with is not stiff, shiny or otherwise cheap looking. I would go here anytime I want a custom t-shirt made.

S
4 years ago

Thanks to Underground Shirts, I was able to turn o...

Thanks to Underground Shirts, I was able to turn one of my paintings into a T-shirt for my wife and she absolutely loves it! The process was easy, they had loads of choices of colors and styles of shirts, including plus size women s shirts. The prices were reasonable, the process was simple, and communication with the staff was wonderful! Best of all, the finished product arrived quickly and it is perfect! I will definitely be returning with more business.

K
4 years ago

Everything I ve ever ordered has been the best qua...

Everything I ve ever ordered has been the best quality and I ve received the highest quality of customer service! I would highly recommend UnderGround printing for all your custom design and printing needs!

C
4 years ago

Our organization has been working with Underground...

Our organization has been working with Underground Printing for the past three months and I have nothing but good things to say about this company. They have tremendous attention to detail and their quality of work is always to the highest of standards!

In addition, from a customer service standpoint they are some of the best in the business. From artwork proofs to delivery/shipment the staff at Underground Printing has made everything turnkey and extremely user friendly.

D
4 years ago

Extremely professional! Excellent! I was working w...

Extremely professional! Excellent! I was working with Tony for years. These guys use only high quality garment and high quality inks. They can even do custom color for you based on CMYK values. They do both DTG and SCREENPRINT.
Tony is always patient to do last minute adjustments and he will edit (fine tune) graphics for you for free.
Sliding Scale pricing will truthfully give you more for le$$.
They have wide range of portfolios so for whatever event/reason you print - they will have templates or good ideas to spice up your project or simply advise regarding your project etc. They can print on tag areas too. They even have international fonts.

L
4 years ago

Ordering with Underground Printing is so easy for ...

Ordering with Underground Printing is so easy for my group! The customer service I receive is also OUTSTANDING! I've been a customer of theirs for years and will continue. Thank you for making each of our (LARGE) orders so manageable.

J
4 years ago

Outstanding customer service! Our order had deliv...

Outstanding customer service! Our order had delivery issues, and they were super on it for us, and shipped it to my work. The shirts and printing are quality, and the colors and template designs and customizable text made creating the design really fun. Great service, Great product!!

A
4 years ago

Paul and his team have done a number of projects f...

Paul and his team have done a number of projects for us over the past three years (Backpocket Brewing) from shirts, hats to other items. They have been a great partner and look forward to continue our partnership on future projects. If you are looking for someone to help with your promotional items go to Paul and his team and they will deliver.

S
4 years ago

I worked with Mason and Erin through email and the...

I worked with Mason and Erin through email and they were both very helpful.
This was my first experience with direct to garment printing and I am very happy with my results from Underground Printing. They also helped me to find the right garments for both of my designs because I was having trouble ordering online. I thought their approval process for the artwork was great. It ensures that you are getting exactly what you need and want on the correct garments, before they proceed with printing and shipping. I have to say I think the printing looks cool, sort of a vintage feel to my eyes. The colors are spot on to my artwork also. Thanks for being so patient with all of my emails.

Spot Designs, LLC

Spot Designs, LLC

4.8