I do not usually do reviews but felt that people s...

I do not usually do reviews but felt that people should know to look at their account. Supposedly there was a "bug" where your monthly membership was charged twice then a redraft charge after giving your money back. I have called 3 times with still no apology from any of the people I spoke to that this has happened just to take accountability that their system caused this error. Also, given different stories of what happened to my account. Saying it was for a service that was paid on a different card or that it was my bank that processed it twice. I would not be putting this review if it was just a $20 membership. So no customer/member skills at this location. No accountability for their actions.