brittney Kensey

Review of Univeristy of Phoenix

Back in 2012 my daughter and I went through a hous...

Back in 2012 my daughter and I went through a house fire and almost lost our lives. At the time I was also enrolled as a student, taking classes through the online campus. The fire caused me to have to leave school temporarily (obviously because I didn't have a home or computer). However, university of phoenix doesn't seem to care about their students well being. All they care about is money instead. They are making me pay $1500 in student debt because I had no means to finish my classes (because my house burned down) when I spoke with a financial advisor they told me "it don't matter the circumstances, you are still responsible for paying for your classes". Keep in my that my daughter and I almost died but they expect me to still pay them money that I can't afford to pay. At this point it's putting yet another hindrance on my life because they refuse to release my transcript so that I can continue my education with another school. This is the most heartless school ever. I even offered to submit paperwork from red cross proving that I'm telling the truth but they denied it!