Had to get a renewal, the staff was great,the doct...

Had to get a renewal, the staff was great,the doctor himself however, was not. Didn't evaluate me, looked over my paperwork and denied me for not having medical records. Explained to him that I had recently moved from Denver and was unable to access my records. I've had my card for years with no issues. Even after I got another medical record that did work he still didn't evaluate me, just looked over the paperwork. Didn't ask my pain level didn't even bother asking what happened and why I was getting a card. but if I would of have said I had cramps with no medical record I would of been approved like nothing. He clearly doesn't care. I don't appreciate jumping through hoops to prove I need medical treatment.