wtopp23

Review of Lightology

Buyer beware with this company. We ordered a bunc...

Buyer beware with this company. We ordered a bunch of fixtures from them for a renovation of our home. One fixture sent to us was used. The item came in a box that was previously opened and had part of the original purchasers shipping label on it. After discussing this with the company, thy stated that unless the item is damaged, that they cannot process an exchange. Full price and no returns for open box items that have been manhandled by others? This is a first. Typically when someone buys an open box electronic device, they are made aware.