Michael Kubiak Review of Sugar Bay Resort and Spa
The beach was small and rocky but not terrible. Th...
The beach was small and rocky but not terrible. The dinners were very nice and the all inclusive is a must. Unfortunately the crowd is a little..... redneck..which gives the impression you are staying at a subpar resort. The staff is afraid to put a stop to the crazed drunk guests at times and apparently if you pretend to get bit by an iguana, the staff will pay wayyy more attention to you. (We witnessed a scam artist lady pretend to get attacked by an iguana and the staff ignored other guests the rest of the weekend to be at her beck and call) The pool was really nice and most of the public areas are very well kept. Our room was nice but the A.C. did not get the room below about 85 degrees, which was pretty uncomfortable at night. We did bring this to the attention of the staff but nothing was done. When we checked in at 2:30pm it took almost an hour for the staff to tell us our room was not ready. We went and grabbed food and came back and our room was still not available at 4:30pm so they set us up with another room. Most of the staff was incredible and really nice and St. Thomas is amazing but I would recommend looking elsewhere to truly enjoy your vacation.
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