Website said order now for next day delivery, paid...

Website said order now for next day delivery, paid the premium delivery price for that service. Printer arrived three days later. Had a day off work to take the parcel, which the invoice said would be delivered next day. Rang customer services who apologised and they said they would refund half the delivery charge.
Not good enough really, losing a days pay for nothing. Website needs changing to stop promising deliveries which it cannot full-fill!
Very poor service

Ebuyer been in touch and the matter has been resolved. Delighted with the product and I accept their apology and explanation