Wish I could give a lower rating. Incredibly poor ...

Wish I could give a lower rating. Incredibly poor service. Some drivers don't even try to deliver but say that an attempt was made. Then we spend hours on the phone trying to get a hold of someone to hold for pick up. Only to be told it is on the truck again and another day is gone. Customer service people are helpful but you have to wait a long time to get through and it still doesn't fix the drivers.